Issuu Reviews

The return policy of Issuu.com is as follows:

• For Annual plans, refund requests are accepted but not obligated to honor up to 30 days after the charge is made. However, if the charge has already been disputed with the bank or a chargeback has been filed, refund requests related to the charge will not be honored.
• Refunds are not offered for Monthly plans.
• If a refund is desired, a refund request should be submitted. However, deleting the account with Issuu doesn’t prompt an automatic refund. Therefore, it's suggested not to delete the account once charged. If a refund cannot be honored, at least the Issuu account, which has already been paid for, will be available.
• In certain situations, a credit can be issued back to the Issuu account. The credit will be applied to future invoices, so no charge will be made. However, a charge will be made during the next billing cycle after running out of credit.
• Partial or prorated refunds may also be offered. In other words, the remaining amount from when the account was first charged can be refunded, rather than a full refund. If a partial refund is decided to be offered, an explanation will be offered once replying to the refund request.
• If an unauthorized charge from Issuu is believed to have been received, a request should be submitted.
• To prevent future charges, the account should be downgraded to the Basic (free) plan before the next recurring payment date. A renewal reminder email for all annual plans is sent 30 days prior to the renewal charge.

For purchased content, since the purchase is made directly from the publisher, the publisher should be contacted for a refund. The publisher’s contact information will be listed in the email purchase confirmation, as well as on the purchases page. If no response is received from the publisher, contact can be made at digitalsuccess@issuu.com. The Customer Success team can be contacted regarding problems related to accessing content. They will handle any issues related to accessing or reading purchased content, such as finding the My Purchases page, any technical problems on issuu.com, or resetting passwords.

To open an account on Issuu.com, there are two methods:

Manual Sign-Up:

1. Visit the Issuu Pricing page.
2. Choose a plan.
3. Follow the on-screen instructions to create the account.

Social Media Sign-Up:

1. Go to the Sign-Up Page.
2. Choose the Facebook or Google logo and log in using the login credentials for that account.
3. The chosen site will ask to confirm the new Issuu account. If all looks good, confirm and automatically be signed in to the new Issuu account.
4. When signing up via Facebook or Google+, submit the email for legal reasons.

If creating an account on Issuu as a free publisher, a verification code will be sent to the Issuu linked email address before accessing the account. Follow the instructions in the email to get started on Issuu. If not receiving a Verification Code Email in the inbox, please make sure to check the SPAM folder as well as the UPDATES section of Gmail. If not receiving verification emails, it's advised to whitelist the sender which is no-reply@issuu.com. This way, it would also ensure that invoices, digest, campaigns, etc. can be received.

The Issuu username is also the account URL/profile link (e.g. issuu.com/john_doe). When signing up manually, a custom username can be chosen. If using the social media buttons to register, an Issuu username will be auto-generated based on the information. Unfortunately, the Issuu account username cannot be changed once it has been established without deleting the account and signing up for a new one.

When creating an Issuu account, agree to receive notifications about important product updates and changes. The private information will not be shared with third parties as per the Privacy Policy.

Here are the top 10 alternatives to Issuu:

1. RELAYTO: This platform turns PDFs into interactive visual experiences. It's considered the best overall alternative to Issuu.
2. Flippingbook: A web-based app that converts PDFs into HTML5 publications and shares them online. It focuses on the reading experience and business features, offering a refined PDF viewer with a premium, realistic feel.
3. Marq: A web-based layout and design tool with real-time collaboration.
4. Publuu: This platform allows you to easily and intuitively create an interactive flipbook from PDF.
5. Flipsnack: Similar to Issuu, it's another option for Other Collaboration Software.
6. Yumpu: This is a free flipbook web application that allows you to convert PDF files into interactive e-Papers.
7. Joomag: A digital interactive magazine publishing platform.
8. Magzter: This is a cross-platform, self-service, global digital magazine newsstand with over 8,000 magazines from 3,400+ publishers.
9. Calaméo: A publishing platform that allows users to publish interactive magazines, brochures, catalogs, and reports.
10. Scribd: A digital library, e-book and audiobook subscription service that includes one million titles.

These platforms offer a variety of features such as content curation, internal communication, editing and approval tools, and more. They can be found in Other Collaboration Software but may also be in Flipbook Software or Content Experience Platforms.